Terms & Conditions

Terms & Conditions
The website www.ayurkalp.com is owned and operated by Ayurkalp Ayurvedic Clinic The Clinic registered under the . The website is an aggregator of Ayurvedic experts and is acting as a bridge between the experts on the website and the patients who need the services of these experts. Please read these terms carefully before you start to use www.ayurkalp.com.

PLEASE DO NOT USE the website or its services for EMERGENCY MEDICAL NEEDS. This website and its services are not intended to and do not help to treat any medical emergency and Ayurkalp is not responsible and liable for any such use. It is specifically informed that in case of a medical emergency, you must immediately contact the emergency medical services in your city and to contact your personal physician / nearest hospital. Emergency consultations are avoided because (a) decisions have to be taken fast, which may not be possible through this platform and / or (b) decisions for emergency conditions necessarily require a physical examination of the patient. In case of doubt, you are advised to discuss with the your physician whether there is enough safe time available for seeking an advise through this online portal with the timelines outlined.

Accessing The Website

To avail the services offered by the website, you are required to register with us by completing the registration process prescribed in the registration page of the website. By visiting, accessing or registering on this website, you have unconditionally accepted to be bound by the Terms & Conditions mentioned herein.
The usage of your membership identity or other numerical code, user id, password or any other relevant information in the process of registration, security process and validation, must be treated as confidential and you must not disclose it to any third party.

Ayurkalp has the right to discontinue service, or to deny access or to disable any user identification code or password, whether chosen by you or allocated to anyone who violates our policies or the Terms & Conditions stated herein or for technical reasons, without prior notice or warning.

Ayurkalp reserves the right to refuse to grant you a username on the website that we believe, in our sole discretion, impersonates another person, infringes somebody else's trademark or other intellectual property right, or is offensive, defamatory or otherwise inappropriate or insecure.

User Eligibility

Ayurkalp requires that to avail services, you must be over eighteen (18) years of age. By requesting a service on our website, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old. In the case of minors (persons under the age of eighteen (18) years), a parent or guardian must register on behalf of the patient and accept these Terms & Conditions, and take the responsibility to monitor all consultations under the offered services. The parent or guardian assumes full responsibility for ensuring that the information submitted is accurate and true. Such parent / guardian shall provide the necessary authentication as required to confirm the status and shall be solely responsible as the user.

It is a precondition of membership of our website, that all registration details provided are and remain for the duration of your membership true, accurate, current and complete. As a member, you agree to notify us, by email, of any changes to your registration details or any component of your profile or any changes in the medical condition / reports. By completing and submitting the registration form, you represent that the information provided by you during the registration process and subsequently updated, is and will be true and nothing had been / will be concealed.

Usage for Consultations
Services provided by the website comprise Ayurvedic consultaion with treatment (Ayurvedic Medicine). The patient desires to have Ayurvedic consultation with treatment (Ayurvedic Medicine) from the experts of Ayurkalp. It is advisable that Before venturing into this, you should discuss with your primary physician the details of your concerns. If you now feel satisfied, you can drop the idea of the onphone / online Consultation. In case you are not fully satisfied, you must tell your primary physician about your desire for a onphone / online consultation from other Ayurvedic experts for the same problem. Most physicians will respect your desire and even help to cooperate with you. It will be very good if you can seek the onphone / online consultation through your primary physician or by seeking his help in preparing the case summary and knowing the important reports & images for uploading.

Usage Policy
The terms under which you can access our website is set out in this policy and is applicable to all users of, and visitors to and members of our website. By using the website you provide an informed consent to abide by, all the Terms & Conditions of this policy. Any failure on the compliance with this policy constitutes a material breach of the Terms & Conditions, based on which your usage of the website is permitted and Ayurkalp is at liberty to take all actions to restrain usage, remove any posting or uploaded material, to initiate appropriate legal action including for reimbursement of costs arisen out of such breach and other legally required actions.

It is also specifically agreed by you that you shall not do any act that is or may impede, disturb, modify any technology used to provide this service, and shall not transmit any harmful files, viruses, trojans, spyware, malware or other software codes that may adversely affect or disrupt the operation of the services. You shall not create a false identity or impersonate for registration and shall not upload or communicate any junk, spam contents, misleading, malicious, or post any false, defamatory, abusive, obscene or threatening message or material.

Use of the website
On registration as member you can avail the services provided by the website as per the options available and make the payment of the fee, as provided therein. You agree and confirm that Ayurkalp may, at its sole discretion, change the Service Fee/doctors fee structure at any time without prior intimation. You specifically agree that you accept and abide by the refund policy of the management mentioned on the website.

Ayurkalp may add another service(s), related or unrelated to the existing service, with similar or altered Terms & Conditions.

Ayurkalp may contact you to provide information about our services or other health-related services that may be of interest to you. You understand that the website does not operate, control or endorse any information, products or services on the Internet in any way except for information / services provided by Ayurkalp on the its website.

You understand that the general information, tips, opinion or advice provided on the website by a general physician / specialist doctor / health expert / ("Consultant"), are for general information and not specific to a particular patient / person. The consultation, specific to the Patient / Client is given without the benefit of physical examination. These are, therefore not intended to substitute for face to face professional medical advice and do not establish a professional-client relationship.

You understand that on the basis of the above, before acting on any such advice provided by a doctor through this website, you confirm that the treatment plan recommended is appropriate to you by referring and confirming the same with your personal physician / medical practitioner and the treating doctor, who has had the benefit of physically examining you. No medications or treatments described on this website should be taken without the prior consultation of your personal physician / medical practitioner and the treating Doctor. You understand and confirm that reliance on any information or opinion / advice provided by the Consultant on the website is solely at your own risk. The advise provided to you is the advise of the concerned doctor and not of Ayurkalp. Ayurkalp operates the website and is only acting as an aggregator platform for connecting the users with medical experts around the globe. While utmost care is taken to provide correct and up to date information, Ayurkalp does not warrant the accuracy, completeness and timely availability of the information provided on the website and accepts no responsibility or liability for any error or omission or delay in any information provided on the website.

Ayurkalp may send you messages, information on medical and health-related topics, including links to other related websites. The information contained in these messages may be collected from a variety of sources and may or may not be authored by Ayurkalp. Hence, Ayurkalp makes no warranty with respect to the content of these materials or the information contained therein. Such general messages and communications are solely meant for educational, informational purposes and should not be relied upon as an advice or as a substitute for medical diagnosis and treatment or construed, directly or indirectly as the practice of medicine or dispensing of medical services by Ayurkalp. These messages are not a substitute for physically consulting an appropriate healthcare professional for medical treatment, where the doctor has the benefit of physical examination and face to face discussion.

Indemnity
You will defend and indemnify Ayurkalp, its affiliates and their respective Ayurvedic doctors, employees, agents, licensors, suppliers and any third party providers from and against all claims losses, damages, costs, actions, demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from your breach or alleged breach or violation of these Terms & Conditions

Copyright & Trademarks
All names / logos, marks, designs, phrases and all related products, service names are trademarks and service marks except few images, either owned by or licensed to use by Ayurkalp. Information, Journals, summaries, products, content and services mentioned on the website are the exclusive trademarks or service marks of Ayurkalp. Any reproduction, communication or usage of such contents requires written permission of Ayurkalp. This website may also displays and contains resources and material contributed or licensed by individuals, companies, or organizations that may be protected by Indian and foreign copyright laws. All users are expected to adhere to the Terms & Conditions proclaimed by the respective copyright holder. Any reproduction, communication or usage of such contents requires written permission of the copyright owners.

Links to other websites
As a matter of convenience to the users / members, our website may contain links to other independent websites, which are not in our control. They are provided only for informational purposes and we do not authenticate such websites and any visits to such linked websites are at your sole risk. We do not accept responsibility or liability for any loss, damage or inconvenience incurred by you on such usage of the other websites linked or directed in our website.

Disclosure of Risks & Patient’s Informed Consent
Ayurkalp services are related to the field of medicine and as with any medical procedure, there are certain potential risks associated with it. By choosing to use the same voluntarily, you specifically provide informed consent and agree to abide by these Terms & Conditions including particularly the risks described below. These risks include, but may not be limited to, the brief list mentioned hereunder.

The services provided by Ayurkalp are innovative, good intentioned effort to provide the patients an avenue for best possible medical advice and service by usage of technology thereby bridging the shortcoming in accessibility and quality. You understand that the doctors and specialists of Ayurkalp do not have the benefit of any physical examination and resulting diagnosis and hence it is different from the traditional way of practicing medicine. Therefore, certain information and facts which may affect the opinion / advice are not in the knowledge domain of the physician. By opting to utilize this service, you acknowledge, consent and agree that you are aware of this limitation and agree to assume the entire risk of this limitation. In order to reduce and obviate the risk of this limitation, the patient is strongly advised and instructed to consult his / her personal physician, treating doctor and share the advise with him / her, before taking treatment related decisions. Further, the consultation given by the doctors is strictly based on the case history, diagnostic reports, details of investigations, reports and other information uploaded by the patient. Ayurkalp has no role in the medical advise given by the doctor and the advise is solely given by the doctor in his professional capacity.

By consenting to the Terms & Conditions and proceeding to avail the service of Ayurkalp, including but not limited to Medical advise, Video / Audio Consulting, Telemedicine and Online Consultation you acknowledge and agree that the Service and Opinion such provided is not a substitute or alternative for a direct treatment and personal visit to the Doctor / Hospital.

The Advise / diagnosis provided by the doctors of Ayurkalp is conditional and limited. The reports, data, information and particulars provided online may have quality constraints and may fall short of the required information and it may result in:


  • Seeking further and clear information / reports without which the Consultant / Specialist / Doctor may not be able to fulfill his functions and may refuse to answer the query.
  • In cases where the Consultant / Specialist / Doctor is of the opinion that physical examination and direct interaction is mandatory to arrive at a fair opinion,he / she may refuse to provide advise, without action on that.
  • The services are totally relied and based on the particulars, reports and information provided by you hence any information revealed to have been false or wrong either inadvertently or purposefully, will forthwith render the opinion and all details therein null and void.
  • Deficiencies / failures of equipment or unexpected operational exigencies and reasons beyond our control, could result in the delay or inability to provide service / advise.
  • On occasions, the security protocols could fail and result in causing a breach of privacy of personal medical information, even though all reasonable precautions are taken.
  • On occasions, access to complete medical records may be limited or unavailable which may result in other judgment errors, adverse drug interactions or allergic reactions or other complications.
  • The services should be considered only of an advisory nature and needs to be verified and validated by way of personal interaction with the Patient’s personal doctor who has physically examined him.
  • On instances, some further tests may be required to render a fair opinion and the patient may have to provide the same at the direction of the consulting Specialist / Doctor, sometimes with additional cost.
  • The services by the website are provided with good intention so that the patient may expect anticipated benefits from the use of the website but that no results can be guaranteed or assured.
  • Advise(s) provided has been provided on the basis of particulars, reports information, material and true facts provided by the patient and it will not be and cannot be used as a medico legal document.
  • The Services such as onphone / Online consultation is to be used for guidance on the future course of treatment to be finalized in concurrence with the patient’s personal doctor / hospital and it is not intended and should never be availed to cross check, verify, substitute or validate the course of treatment already undergone and any such usage will be construed as misuse and the advise rendered shall be null and void ab-initio and such advises as in the case of all advises, shall not be used for any medico legal purpose.

Ayurkalp is endeavouring to use the optimal technology in providing the service and it does not guarantee on accuracy, suitability or completeness of the information contained in the website, assured availability, compatibility of its website or any content, or its server, and does not assure that it is free of errors or viruses, bugs or Trojans or other disruptive software which is malicious or harmful.

By consenting to use the services of Ayurkalp you understand, consent and agree that total liability of Ayurkalp in all eventuality shall always be limited to direct, general damages not exceeding the service fee / consultation fee, paid by you to Ayurkalp towards the concerned service and that Ayurkalp shall not be liable to you for any collateral, indirect, incidental, special, resultant or exemplary damages.

Termination
In the event of Termination of usage by Ayurkalp or by the Patient, we may delete without providing prior notice, your account or any information contained on the website.

Severability
If any of the terms and / or conditions of these Terms should be determined to be illegal, invalid or otherwise unenforceable, it (they) shall be severed and deleted from these Terms and all other terms and / or conditions shall remain in full force and continue to be binding and enforceable.

Dispute Resolution, Governing law and jurisdiction
Any claim, doubt, dispute or differences arising out of, in relation to or connected with this Terms & Conditions and arising out of the usage of Ayurkalp’s services shall be resolved through Arbitration referred to a sole arbitrator appointed by Ayurkalp. The Arbitration shall be conducted in Noida, India (or any other city mutually agreed upon) and in English / Hindi Language. Courts in Noida city shall have exclusive jurisdiction. This Agreement shall be governed by and construed in accordance with the Laws of India, without giving effect to its conflict of laws, provisions or your actual state or country of residence.

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